Our Five Year Warranty for cleaning and repair is an industry leading feature that applies to our applique products. Digitally imaged products are covered by a 3 year warranty.
We will clean and inspect the banner annually at no charge. As a part of the inspection, we will do stitching repairs, velcro repair or replacement, header repair and replacement, hole repair, the annual cleaning, and we will ship it back to you at our expense.
The warranty DOES NOT cover mildew damage that occurs when fabric is stored while it is still damp.
All warranty service must be received no later than April. Anything recieved after that time can not be guaranteed to be returned in time for your first game of the season.
Contact Steve at 1-800-521-7659 or firstname.lastname@example.org if you have any other questions about our Five Year Warranty.